Whose responsibility?

September 28, 2007

It seems newspapers are now realizing that BPO is a huge news generator for them. You would find some or, the other news in almost all of the leading dailies. Some of them are absolute crap and are baseless and stinky opinion of some individuals who are okay with sitting in the stadium and watching people play and who would then want to criticize them. But some of them are thoughts that one would ponder on. These prompt you to think.

One of these leading dailies came up with a news that the “Government is working on framing a health policy for BPO employees”.There was a minister’s comments which read, “It is sad to see BPO employees falling dead at the age of 30”. What else could I do but laugh at this comment. Finally I felt there was some minister who wanted to show that he was concerned. But was it real concern, or was it the eagerness to get into something that is the most happening thing in town. I would say it was more of the 2nd aspect mentioned above.

There was a comment from the newspaper itself who said that these things should be left to the discretion of the organization itself, which sounded a bit more logical to me. Why should the government interfere into the functioning of a company, more so when we know the state of the organizations that were being managed by these governments? People in these organizations would do everything but work. A few of them saw a drastic makeover after they were privatized. So is it apporpriate for the government to get into the functioning of the BPO industry.I feel, no. Rather what the government should do is frame a policy framework around which BPOs can frame their individual work culture based health policies, which would in turn not only help the employees but the industry as a whole also.

What are the major health problems that the BPO employees face?This is another important and interestin topin of discussion, which we could take up sometime later.


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BPO interviews, call center interview tips, call center interviews, Psychometric tests, team work, Team work in a bpo


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