How can you enhance performance within a team? Businesses in BPOs and Call-centers are more of team-work and less of individual efforts. So when it comes to the success of the business, the focus is more on TEAM BUILDING. Why is team-building important?
It is said that TEAM means “Together Everyone Achieves More”. The most important word in this sentence is the word “Together” and this is the most difficult thing to do. Teams often fail in their objective just because the team members are busy working individually and the togetherness is nowhere to be seen.
I cannot forget the day when one of our colleagues got so angry with the term “together” being used in a forum discussing team-work that he stood up and said, “So do you mean that I should tie myself up to one of my team members who doesn’t know anything about me or, whom I don’t know, with the expectation that I would then be able to achieve my targets”.
The benefits that team-work can bring in is undefinable. One has to experience it to know it. The intimacy that comes with team-work helps each other in learning new things and finding new and better ways of doing things. It increases your efficiency and knowledge. There are different kind of people in a team – people with different skill sets, different expertise, different view points etc. When this varied knowledge and skills are exchanged within the team members in a team, each of the team members stand to gain thus improving your productivity and efficiency.
Bonding and engagement is an integral part of a team. The more the team members engage within the team, the more the bonding and the better the bonding, the better the results. Various team building activities can help improve the team bonding. There are a variety of team building games that can improve the bonding within the team members. In order to improve interaction and involvement of the team members in a team, it is important to plan these team buidling activities from time to time.
Modern day organizations know the importance of team building and hence corporates have set-aside specific budgets for various corporate events to be organized. I have seen a sea-change in the mentality of the team members after a corporate event. Team outings, treasure hunts, themed reviews etc. have proved to improve the inter-relations between team members. Hence, recession or, no-recession, organizations that are serious towards team-building and understand its importance do not touch finances set aside for such corporate events. Consequently they always stay ahead of the competition.
Photograph courtesy Budslife “busy” used under Creatives Common License
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