In the interview process series I would be discussing the various rounds of interviews that normally recruiters to BPOs follow. The rounds could vary according to company, but the purpose of each of these rounds would remain the same. Hence the discussion would be more generic than being specific.
In the first of my multi part series on the interview process, I would be discussing on the first round interview that is more often than not the same in almost all companies. We call it the PI round or, the Personal Introduction round.
What is this round and what is the...
Working with a BPO is stressful? The pressure and work load in these call centers are indeed stressful and relieving it is necessary to maintain a work-life balance. I am a very serious beliver in this and have always been recommending holidays and outings to my team members so that they can relax and spend some time out with their families.
Deciding on what to do in order to relieve this stress is another important factor. We often tend to decide on a wrong outing, which later we regret have gone out for. This is also a loss of the much...
Another murder of an employee working in a BPO, another news for the media. Is it anything more than this?
Perhaps this is a question worth discussing. What are the initiatives that we took when the first such incident in Bangalore happened? Did we formulate enough measure to ensure that this doesn’t happen in the future? Probably not.
It is easy for the organization to say that it was not our mistake. It is even easier for the employees in these organization to say that the Company is not taking adequate care of them. But actually the fault if from both ends.
Organizations...
Genpact has earned the top slot in the top 15 third party ITES-BPO companies, as per the annual NASSCOM survey. The rankings are based on the revenues for 2006-07 reported as per the annual NASSCOM survey on IT industry performance. WNS Global Services is at the second spot and Transworks emerged at the third position, up from 15 last year.
In FY 07, the Indian ITES-BPO segment grew by 33.5 per cent per cent contributing $8.4 billion to the total software and services exports of $31.4 billion. According to Kiran Karnik, president, NASSCOM, “The ITeS-BPO segment continued to grow at...
NASSCOM Top 20 software and services exporters in FY 2006-07
Methodology for ranking
NASSCOM sends out a detailed Snap Survey questionnaire annually to all its member companies, accounting for 95 percent of the Indian IT software and BPO industry revenue. Information collated through the questionnaire includes: aggregate performance; service lines; verticals and geographies. The Snap Survey form also takes into account the contribution of the 100 percent owned overseas subsidiaries after deducting all the double accounting.
Key highlights of the NASSCOM survey
1). Industry employee base estimated at nearly 1.6mn in FY07
- Employment in the exports segment estimated at over 12,00,000 which...
Speaking on the industry’s performance, Mr. Lakshmi Narayanan, Chairman, NASSCOM and Vice Chairman, Cognizant Technology Solutions, said, “The Indian software and services industry continued its outstanding performance in FY 07. Marked by double digit growth, FY 07 witnessed India’s enhanced role in global trade with continued momentum in new contracts and renewals, increased traction in a broader range of services, expansion of geographic footprint, increased mergers and acquisition, both domestic and cross-border, and heightened interest among private equity investors to drive newer growth opportunities. The industry continued to be amongst the largest employers, directly employing more than 1.6 million and...
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Timesjobs.com has come up with a very good concept of the “job fair”. These job fairs are a venue where you could find all or, most of the top employers in the industry at one place. You have an option of attending multiple interviews at the same place. With these job fairs becoming a bit too frequent, interviewees or, job seekers have quite a few options these days.
The latest Timesjobs.com job fair details are as follows:
Venue : Hall # 7, Pragati Maidan, New Delhi
Dates : 12th, 13th and 14th October 2007.
Time : 10:00 AM till 06:00 PM
Major participants...
Indian IT Software and Services Revenues to reach US $50bn mark in FY 07-08
Industry records a revenue of USD 39.6 billion in FY 2006-07; exceeds forecast of 27% to register a growth of 30.7%
Industry revenues projected to grow at 24-27% in FY 2007-08
TCS, Infosys and Wipro maintain their position as the Top 3 exporters in the NASSCOM Top 20 IT software and services exporters rankings
NASSCOM, the chamber of commerce and ‘voice’ of the IT software and services industry in India, today announced the findings of its annual survey on the performance of the Indian software and services...
NASSCOM’s annual studies on the IT-BPO industry show growth and gains for the sector on all fronts.
NASSCOM’s annual study on the performance of the IT services and BPO sector in 2006-07 has shown that it exceeded analyst expectations. The IT software and services segment alone notched up revenues of US$ 39.6 billion and a growth of 30.7 percent during the year. Based on these spiraling figures, NASSCOM is estimating 2007-08 growth statistics to touch anywhere between 24 and 27 percent.
Highlights of Indian software and services industry performance in FY 2006-07
Employee numbers:
Sector wise break-up:
