Most of the BPO employees, I have come across have very little knowledge about the industry in which they are working. Yet there are many who assume that they know everything and that they are the best analysts when it comes to predicting growth.
One of my friends younger brother was very upset because he couldn’t find a job. He was a graduate in commerce and had been hunting for a job for quite some time. He was working in a BPO and had quit the job some time back. As we sat over a cup of coffee, he started discussing about the difficulty in finding a job. I stopped him when I heard him say, "There are no jobs in...
Working with a BPO is stressful? The pressure and work load in these call centers are indeed stressful and relieving it is necessary to maintain a work-life balance. I am a very serious beliver in this and have always been recommending holidays and outings to my team members so that they can relax and spend some time out with their families.
Deciding on what to do in order to relieve this stress is another important factor. We often tend to decide on a wrong outing, which later we regret have gone out for. This is also a loss of the much required holidays and only adds to the stress you already had. So my team members often walk up to...
It was 5 months without a job. To survive, especially in a city like that of Delhi, was a challenge. But I had to, just because I had no option. Interviews and rejections were now normal. So I now wanted the abnormal to happen-to get selected.
A day came; there was nothing special about it. But the abnormal happened. I got a job. It was now preparing to go to office for the first time. I started off with buying a few good trousers and shirts, a file to carry my stuff, a nice pair of shoes. But budget was again the deciding factor here. I was wondering how it would be to work in a multinational environment. I just...
I faced this couple of years ago and I am sure there would be lot of people who would have faced the same situation.
A friend of my father came with a marriage proposal for me uninvited. The proposal was for his daughter. He had got to know from somewhere that this son of this proud father was working in a multinational company, earning a handsome salary. He went after talking a lot about his daughter, not listening to what my father had to say only to come back the next day and inform my father that he would not be interested in considering a proposal with a guy working in a “CALL CENTER”.
The job in a BPO has...
