This is an excerpt from the leading daily "The Times of India". It provides an insight into the growth of the BPO sector.
"The Indian software and BPO segment will grow at a rate of more than 16 per cent to become a 132 billion-dollar industry by 2012, global infotech analyst International Data Corporation said on Wednesday.
"The India domestic IT and ITeS market is expected to cross the Rs 2,00,000-crore (50 billion dollar) mark in 2012. This translates into a CAGR of 18.4 per cent in the five-year period. It was Rs 90,014 crore in 2007," IDC said.
Together with IT and ITeS, and exports revenue of Rs 3,20,278 crore, the total IT and ITeS industry would grow to...
The BPO industry is here to stay. In a series that I would start now, I would publish news from leading english dailies that proves this fact and would also give you a fair idea of the magnitude of growth that his industry is expected to grow at.
A reader of my blog said once that I state with such authority that the BPO industry is indeed here to stay but what proof do I have to establish the fact. This series of articles is a response to this question.
An excerpt from the Times of India dated 1st May 2008, Delhi Edition:
NEW DELHI: The Indian software and BPO segment will grow at a rate of more than 16 per...
The below excerpt is from a news published in the Times of India, dated 29th January 2008 and this speaks loads about the expected prospects of the BPO industry in India.
“The Indian BPO industry has the potential to grow five-fold in the next five years to become worth $50 billion. What’s more, the sector can add 2.5% to India’s GDP from exports and provide direct employment to nearly two million people. It will also boost growth in Tier-II and III cities to support the six-fold growth in the number of delivery centres.These are some of the latest findings of the Nasscom-Eversest Group study. The study, “Roadmap 2012 – capitalsing on the expanding BPO landscape”, predicts a five-fold growth in...
Genpact has earned the top slot in the top 15 third party ITES-BPO companies, as per the annual NASSCOM survey. The rankings are based on the revenues for 2006-07 reported as per the annual NASSCOM survey on IT industry performance. WNS Global Services is at the second spot and Transworks emerged at the third position, up from 15 last year.
In FY 07, the Indian ITES-BPO segment grew by 33.5 per cent per cent contributing $8.4 billion to the total software and services exports of $31.4 billion. According to Kiran Karnik, president, NASSCOM, “The ITeS-BPO segment continued to grow at a scorching pace, to record export revenues of $8.4 billion in FY07. We expect segment revenues to grow at around...
NASSCOM Top 20 software and services exporters in FY 2006-07
Methodology for ranking
NASSCOM sends out a detailed Snap Survey questionnaire annually to all its member companies, accounting for 95 percent of the Indian IT software and BPO industry revenue. Information collated through the questionnaire includes: aggregate performance; service lines; verticals and geographies. The Snap Survey form also takes into account the contribution of the 100 percent owned overseas subsidiaries after deducting all the double accounting.
Key highlights of the NASSCOM survey
1). Industry employee base estimated at nearly 1.6mn in FY07
- Employment in the exports segment estimated at over 12,00,000 which translates into a year-on-year increase of ~34%
- IT software and services added over 177,000
- ITES-BPO added ~138,000