How to Be a Good Manager by Being a Good Team Member

How to Be a Good Manager by Being a Good Team Member

How to be a Good Manager? The yearly metric which was being used to measure the success of a manager, which a lot of organizations call “employee satisfaction scores”, were at an all time low. People were not coming to office and would call in sick very frequently. Low attendance was impacting the overall delivery … Read more

Is the Rapid Development of Technology Hurting the BPO Industry?

Is the Rapid Development of Technology Hurting the BPO Industry?

This article is by a guest author. The rapid development of technology has a great impact on all of the industry branches out there, and the BPO industry is no exception. Informational technology is quickly becoming an integral part of the service, so lowering costs while becoming more effective has become priority for many businesses. … Read more

Why hiring a Social Media Marketing Firm Could be the Best Option for Your Business?

Why hiring a Social Media Marketing Firm Could be the Best Option for Your Business?

I was walking towards my workstation in a normal work day. As I passed through other workstations, a glance at most of them showed one thing in common. Every one of the computers there had one or, the other social media site open on it. While Facebook was the prominent one, a lot many others … Read more

A Job Hopper or, a Job Keeper – Why Should You Love Yourself and not Your Company?

A Job Hopper or, a Job Keeper – Why Should You Love Yourself and not Your Company?

Long back when I had just started working for a BPO, I was sent a forwarded email from one of my friend who had quit the company and moved onto a better paying company. (Note the 2 things in this sentence – First, he had joined on the same date as me and Second, what … Read more