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The Importance of Perception Management

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The Importance of Perception Management
The first step in perception management will be to ensure that the little time that you spend with the ones who you wish to influence is positive in all sense. Let me take the example of the regular employee. What is it that is influencing the superiors to form a negative perception about the good employee? It is the lack of interaction of this employee with his superiors, during the days that he is in office. The superiors don’t see much of him on such days and add to it the few days that he is on leave and a perception is made that the employee is never available. How will you change the perception here? Just start interacting with your superiors a bit more on the days you are in office. Let them see a bit more of you. They will start to see a lot of you and would not miss you when you are on leave. Another thing you could do is to make people realize that you are never on leave. Before you go on a leave, make it a point to go to your bosses and engage in a chat during which you let them...

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Aggression – Its Importance in your career
Is aggression good for your career? Many a times I have seen people in the top management being a bit too much aggressive. I have also come across quite a few employees in the lower management levels also who have exhibited excessive aggression. How good is aggression and what level of management does it benefit? It is...

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Tell me something about yourself
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The BPO and Call center culture has brought about quite a lot of changes – some positive and some negative. Though critics and well-wishers are right in saying that there the changes are more of negative, especially in India, there would be no denying the fact that there a lot of changes that are positive...

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As was being expected, Barack Obama finally fulfilled his promise of formulating policies that will discourage “Outsourcing”, so that there are more job opportunities in the United States. So what is this policy? Barack Obama finally initiated a bill that is still pending approval at the US Congress, is aimed at providing tax-cuts to companies that...

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How can you enhance performance within a team? Businesses in BPOs and Call-centers are more of team-work and less of individual efforts. So when it comes to the success of the business, the focus is more on TEAM BUILDING. Why is team-building important? It is said that TEAM means “Together Everyone Achieves More”. The most important...

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Resume writing – Is it a good option?
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