The Road Ahead – BPOs projection for 2009

January 21, 2009

After quite some time there was encouraging news for the aspirants of a BPO. There was a lot news floating around in the media that there would be quite a few job cuts in the first quarter of 2009 and that the BPO industry’s growth will experience a slow down etc. But the below report from, "The Times of India", quoting the NASSCOM, has something else to say.

{Software and BPO industry body Nasscom on Wednesday said the business process outsourcing (BPO) sector is not in the danger of losing jobs due to the ongoing economic downturn rather a net hirer in the current fiscal. In a statement Nasscom said,
"Media reports suggest that the Indian BPO industry will see 2.5 lakh job losses by the first quarter of 2009, in the wake of downturn in the US and other developed economies. Nasscom’s research and interaction with its member companies is not in support of this statement."
Our detailed industry performance and forecast for FY’09 will be released in the next fortnight. However, on employment the industry will continue to be a net hirer in FY’09 as a direct corollary of industry growth and fears of large scale job losses at an industry level are unfounded." The industry body’s comment comes in the wake BPO Industry Association president Samir Chopra stating that "severe job loss is expected because of recession. We are going to request for a fiscal package from the government, but if that doesn’t happen, then there be huge amount of losses in terms of manpower. I think a quarter of a million jobs will go." The $11-billion BPO sector employs about seven lakh people.}

So now that should be encouraging for everyone, I believe.

Read the entire report here – http://timesofindia.indiatimes.com/Business/India_Business/No_job_cuts_in_BPO_sector_Nasscom/articleshow/3819113.cms


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BPO interviews, call center interview tips, call center interviews


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